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Team-led

Voice

Voice is how a business reaches a customer and how a customer reaches the business. The number arrives on Growth, SME, or Enterprise. Your team calls from the browser or the Nandi phone, and a labeled AI agent can place or receive on the same number. Every minute is airtime, shown before the call and kept off the platform fee.

10:24NandiLive

Sales · Queue 3

CE

Chidinma Eze

+234 803 555 0142

02:14

Recording on this customer

Live call on Sales. Recording stays on the customer.

What you get

  1. 01

    A softphone the floor will leave open

    No desk phone and no hardware. Mute, keypad, transfer, and a live view of who is free.

  2. 02

    Recording on the customer

    Replay a call for coaching or a dispute. It sits on the same timeline as the messages.

  3. 03

    Departments that behave like departments

    Sales, Support, and Inquiries. Own numbers, own IVR, own hours. One shared timeline underneath.

Three steps

  1. 01

    Choose a paid workspace

    Growth or above. The platform fee is monthly, and it is refunded if you leave it.

  2. 02

    Take the number

    A business number lands on Sales, Support, or Inquiries. Point the IVR at the queues.

  3. 03

    Call, and pay the minute

    Airtime leaves the wallet. The platform fee does not move with the call.

See pricing

Ready to run sales and support from one contact center?

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